EXCHANGE / REFUND POLICY

Exchange Policy:

If the delivered product received, was not as described on website or in damaged condition, then it must be intimated with us on WhatsApp at +923332171798.

This is applicable when:

• Reported within 24 hours from the time of shipment receiving.
• A proof is provided in the form of unpacking videos / images of the reported product.

Once the complaint is registered and communicated with the courier services, the product will be lifted and dispatched within 15 working days.

• Please note that if the ordered product is not available, then other options will be provided to select from.
• The product must be returned in the same condition and original packing Refund is not applicable.

Refund Policy:

• No return / refund will be applicable, if you receive the same product as seen on website in perfect condition, (change of mind is not applicable).
• Promotional & discounted products will not be refundable.